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MB6-897 Microsoft Dynamics 365 for Retail

Dette certificeringskursus MB6-897 Microsoft Dynamics 365 for Retail er ikke blot for at kunne få dig til at bestå MB6-897 testen – kurset sigter højere: vi ønsker, at du kan forstå og anvende din forståelse i virkelige forretningsscenarier efter kursets afslutning, ikke bare i en testsituation i vores testcenter.

Deltagerprofil

Konsulenter, projektledelse, superbrugere, controllere, store managers.MålgruppeDette certificeringskursus MB6-897 Microsoft Dynamics 365 for Retail er målrettet deltagere, der ønsker at opnå en dybdegående viden indenfor Retail i Microsoft Dynamics 365 og bestå certificeringstesten MB6-897 Microsoft Dynamics 365 for Retail.

Forudsætninger

Du skal have deltaget eller have en viden svarende til kurset Introduktion til Microsoft Dynamics 365 for Finance and Operations.

Indhold

On top of our training methodology, Problem-Principle-Procedure, we apply a proven track to ensure a successful certification exam training:
  • GateQuiz - to align skills level and suggest pre-study
  • Pre-training webinar - meet the instructor and get ready
  • The training class itself - plenty of hands-on in-class and optional homework
  • Last day of the training
  • Recap of the week - important highlights
  • AXcademy certification exam prep quiz
  • Question and answer session - final tips and tricks
  • The certification exam itself: MB6-897 Microsoft Dynamics 365 for Retail
Outline overview
  • Channel Management and Corporate Operations
  • Merchandising and Inventory Management
  • Point of Sale
  • Call Centers
Topics in details
  • Set up and configure organizational parameters
  • Model an organization
  • This objective may include but is not limited to: create models of organizations; create and configure organization hierarchies; create and modify retail operating units
  • Configure retail parameters
  • This objective may include but is not limited to: set up a retail store set up info codes and subcodes; assign and translate info codes; configure units of measure and conversion; define retail parameters; set up sales tax and sales tax overrides; describe and configure payment methods; configure payment connectors; set up credit card payment services; configure full-text search
  • Configure workflows
  • This objective may include but is not limited to: Describe retail workflow features; configure workflow prerequisites; create and configure workflows, activate a workflow; associate workflows with an organization; monitor workflow status
  • Integrate stores
  • This objective may include but is not limited to: configure and monitor Commerce Data Exchange services; test and troubleshoot Async client and server connectivity; view retail channel transactions; set up store locator groups
  • Manage retail channels
  • This objective may include but is not limited to: build an online store; synchronize online store sales orders; create a call center
Set up and Configure Point of Sale
  • Perform Point of Sale (POS) set up processes
  • This objective may include but is not limited to: set up offline, functionality, receipt, hardware, visual, email notification, and channel integration POS profiles; configure a receipt format; set up data distribution
  • Configure POS terminals
  • This objective may include but is not limited to: set up keyboard mapping groups; configure POS permission groups; create registers and POS devices; create screen layouts that use button grids and images; manage drawer operations
  • Configure barcodes and labels
  • This objective may include but is not limited to: create and view barcodes for specific products; print shelf labels; create barcode masks
Set up and Configure Products
  • Configure basic product parameters
  • This objective may include but is not limited to: create product dimensions and dimension groups; create a product; create and modify product attributes; create product features and assortments; create product relationship types and product relationships; create a product master or variant; create, assemble, disassemble, and sell product kits
  • Build product category hierarchies
  • This objective may include but is not limited to: describe hierarchy types; create a category hierarchy; maintain hierarchies; bulk edit a category
  • Create and manage catalogs
  • This objective may include but is not limited to: Create a catalog; configure and analyze catalog layout; update, validate, approve and publish catalogs; create source codes
  • Manage delivery modes
  • This objective may include but is not limited to: set up delivery modes; add channels to delivery modes; add products to delivery modes
  • Manage direct delivery
  • This objective may include but is not limited to: set up direct delivery; configure products and sales orders for direct delivery; confirm direct delivery orders; create pick waves; set up the picking process; create a workbench; generate picking workbench sessions
  • Manage pricing discounts
  • This objective may include but is not limited to: create category pricing rules; discount products based on catalogs; set up affiliated pricing; adjust prices; create price groups; configure mix and match discounts; create quantity discounts
  • Connect vendor information to products
  • This objective may include but is not limited to: create a vendor catalog; set up price margin alerts on a product; define price points for products; add vendor product numbers to a product
Manage Retail Operations
  • Manage workers
  • This objective may include but is not limited to: create jobs; create positions; set up a worker; create and link address books; implement role-based security; view and manage shifts
  • Generate retail information reports
  • This objective may include but is not limited to: identify available reports; identify available workspaces; perform recency, frequency, and monetary (RFM) analysis
  • Implement customer loyalty schemes and gift cards
  • This objective may include but is not limited to: describe the loyalty setup process; configure prerequisite components; create a customer loyalty scheme and program; process loyalty transactions; resolve loyalty card number conflicts; add products to loyalty schemes; set up physical and virtual gift cards; add funds to a gift card
  • Manage journals
  • This objective may include but is not limited to: describe post statement actions; create and calculate a statement; view posted statements; configure batch processes for statements
  • Manage inventory replenishment
  • This objective may include but is not limited to: build replenishment rules; implement cross-docking for product distribution; create a buyer’s push; create a replenishment hierarchy; create service categories
  • Manage a call center
  • This objective may include but is not limited to: create fraud rules; create a continuity program; create continuity orders; implement credit card and refund workbenches; configure check holds; set up credit limit checking; create rules for up-selling and cross-selling; set up target markets; create and use scripts
Conduct Retail Activities
  • Perform POS operations
  • This objective may include but is not limited to: conduct a transaction; override a price; identify reason codes and hold codes; hold and recall a transaction; clear a hold
  • manage sale orders
  • This objective may include but is not limited to: view detailed status information for a sales order; identify sales order cancellation constraints; configure price matching; configure prepayment
  • Manage customers
  • This objective may include but is not limited to: create a customer; check for duplicate customers; merge and unmerge customer records; create and configure cases; search for a customer
  • Manage drawer operations and daily operations
  • This objective may include but is not limited to: perform opening procedures; conduct tender operations; perform overrides; perform closing procedures; open, pause, resume, and close shifts; clock in and out; create sales with cash or credit card payments; void transactions; accept returns
  • Manage installment billing
  • This objective may include but is not limited to: set up and configure installment billing; create payment schedules; add installments to a sales order; process installment billing payments
  • Manage returns and Return Merchandise Authorization (RMA) processing
  • This objective may include but is not limited to: identify steps in the RMA process; create an RMA; configure process return options

Certificering

På kurset sidste dag vil det være muligt at gå op til certificeringen, som er inkluderet i prisen.

Materiale

Vi anvender kursusmateriale fra AXcademy og supplerer med relevant materiale fra Microsoft. Kursusmaterialet kan være på dansk og/eller engelsk.

Underviser

Vores undervisere kommer fra AXcademy, der specialiserer sig i undervisning i Microsoft Dynamics. Ud over at undervise i IT har underviserne blandt andet deltaget i en række projekter i små som store virksomheder og gennem årene skrevet bøger og udviklet mange kursusmaterialer til Microsoft ERP.Underviserne har i gennemsnit mere end 15 års praktisk erfaring med projekter og undervisning indenfor Microsoft Dynamics 365 for Finance and Operations / AX / Axapta i en lang række større danske og internationale virksomheder. Undervisningen vil være på enten engelsk eller dansk. Ønsker du at vide, hvilket sprog der undervises i på en specifik afholdelse, er du velkommen til at kontakte vores kursusadministration.

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