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Microsoft Dynamics 365 Customer Engagement Core [MB-200]

Bliv klædt på til at håndtere administrationen af jeres Power Platform i Dynamics 365. Du lærer om funktionerne i programmet, automatisering, administration, konfiguration, tilpasninger, brugerrettigheder, integration og meget andet så du kan arbejde effektivt med jeres kundedata.

Power Platform

Microsofts Power platform hjælper organisationer med at optimere deres handlinger ved at automatisere rutineopgaver og standardisere best practice. Du får et overblik over funktionerne i Microsoft Dynamics 365 og Power-platformen, som udgør et fundament for andre Microsoft Dynamics 365 og Power Platform kurser.

Dette 5-dages kursus er sammensat af følgende kurser:

  • Dynamics 365: Power Platform applications [MB-200T01]
  • Dynamics 365: Power Platform automation [MB-200T02]
  • Dynamics 365: Power Platform integrations [MB-200T03]
  • Dynamics 365: Power Platform test and deploy [MB-200T04]

Forudsætninger

Du forventes at have et grundlæggende kendskab til Dynamics 365 svarende til kurset Dynamics 365 Fundamentals [MB-900T01] og dets funktionaliteter samt kendskab til forretningssystemer.

Deltagerprofil

Dette kursus er for dig, som vil lære om administration af Microsoft Power Platform, herunder konfiguration og tilpasning af programmet.
Kurset er rettet mod rollen som Dynamics 365 Customer Engagement Functional Consultant.

Udbytte

  • Gennemgang af Power Platformen
  • Bliv klædt på til at håndtere administration på Power Platformen, herunder automatisering, administration af brugeres rettigheder, arbejde med workflows, Microsoft Flows og Busniess Flows,
  • Modellering af data.
  • Opbygning af canvas og modeldrevne applikationer på Power Platformen, og om forskellene imellem dem
  • Integration og konfiguration af Outlook og andre Office enheder
  • Import og eksport af data
  • Aktivér og opdater first-party applikationer
  • Installering af third-party applikationer
  • Konfiguration af administrerede og ikke-administrerede løsninger
  • Oprette og benytte testplaner og performance værktøjer

Indhold

Dynamics 365: Power Platform applications
  • Platform Overview
    • Overview
    • Configure Power Platform environments
    • Creating applications
    • Discovery and planning
  • Data Modeling
    • Data model fundamentals
    • Relationships
    • Other entity options
    • Other field options
    • Internationalizing
  • Model Driven Apps
    • Configure model-driven apps
    • Configure model-driven forms
    • Configure views
    • Configure model-driven charts
    • Configure model-driven dashboards
    • Configure reports
  • Canvas Apps
    • Application fundamentals
    • Working with data and services
    • Customizing the user experience
    • Integration with model-driven apps
  • Security
    • Security overview
    • Business units
    • Manage security roles
    • Manage teams
    • Configure hierarchy security
Dynamics 365: Power Platform automation
  • Platform Automation Overview
    • Platform automation overview
  • Business Rules
    • Introduction to business rules
    • Additional business rule details
  • Workflows
    • Introduction to workflows
    • Building workflows
    • Advanced workflow
  • Microsoft Flows
    • Introduction to Microsoft Flow
    • Other flow concepts
    • Working with CDS
    • Building approval flows
    • Starting from apps
    • Flow deployment considerations
  • Business Process Flows
    • Introduction to business process flows
    • Configure business process flows
    • Additional business process flows details
Dynamics 365: Power Platform integrations
  • Introduction to Integrations
    • Overview of common scenarios
    • Email integration
    • Outlook integration
  • Integration with Office
    • Templates
    • SharePoint
    • Microsoft Teams
    • Additional Integrations
  • Managing Data
    • Managing data overview
    • Duplicate detection
    • Importing data
    • Exporting data
    • Bulk delete
Dynamics 365: Power Platform test and deploy
  • Manage Instances and Applications
    • Overview
    • Manage applications
  • Manage Solutions
    • Solution concepts
    • Planning and creating solutions
    • Working with solution components
    • Distributing solutions
    • Working with managed solutions
  • Additional Deployment Considerations
    • Configure
    • Mobile configuration settings
    • Mobile configuration
  • Documentation and Testing
    • Creating test plans
    • User interface testing
    • Performance optimization and tuning
    • Documentation
    • Engage with the customer

Certificering

Dette kursus er rettet mod eksamen MB-200 Microsoft Dynamics 365 Customer Engagement Core og leder sammen med følgende eksamener:

  • MB-210 hen mod certificeringen Microsoft Certified: Dynamics 365 for Sales Functional Consultant associate
  • MB-220 hen mod certificeringen Microsoft Certified: Dynamics 365 for Marketing Functional Consultant associate
  • MB-230 hen mod certificeringen Microsoft Certified: Dynamics 365 for Customer Service Functional Consultant associate

Eksamen bestilles og betales særskilt.

Om eksamen MB-200 skriver Microsoft:

  • Candidates for this exam are functional consultants who have access to the features and functionality of the enterprise licensed product. As a functional consultant, the candidate is aware of bundled versions of features but does not primarily work with these bundled products.
  • Candidates are primarily responsible for configuring the system to meet client needs, performing design tasks related to implementing new features and functionality, and implementing and testing system changes.
  • Candidates plan the functional design for solutions, implement an application lifecycle management (ALM) process, migrate data and objects from legacy and external systems, integrate Power Platform with other systems, and manage the Power Platform environment.

Læs mere om IT-certificering her.

Microsoft Software Assurance Vocuhere

Dette kursus kan betales med 5 SA vouchers.

Underviser

Undervisningen varetages af en erfaren underviser fra Teknologisk Instituts netværk bestående af branchens dygtigste undervisere.

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