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  • 5230 Odense M
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  • 8000 Aarhus C
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365 dages online kursus

Online kursus: Essentials of Facilitating

Lær at anvende facilitering til at styrke samarbejdet med medarbejdere og samarbejdspartnere, og få teknikker til at håndtere konflikter. Kurserne er på engelsk og foregår online, når det passer dig. Du har adgang til online kursuspakken i 365 dage.

online kurser

How to become a succesfull facilitator

This course describes how to use facilitation skills to help others work more effectively. A key facilitation skill covered in the course is using questions effectively to help others focus and engage in their work. This course describes how to support collaborative processes by drawing on the principles of facilitation. These principles include empowering employees to engage with work and take responsibility, encouraging them to be creative, sharing relevant information openly and honestly, and helping employees see connections between their work and the work of others.

Video

 

Target audience

Team leaders, supervisors, managers, and anyone who has a facilitator role in the workplace.

Benefits

  • Determine the most appropriate role – facilitator, manager, or leader – for a given situation
  • Take steps to intervene appropriately to help others work more effectively in a given scenario

Use questions to help engage others in their work in a given scenario

  • Recognize how to conduct a collaborative visioning session
  • Recognize how to facilitate collaborative decision making
  • Take steps to facilitate consensus during a decision making session in a given scenario
  • Recognize how to facilitate a conflict resolution discussion
  • Encourage a productive conflict discussion

Collection content

Using Facilitation Skills as a Manager
This course describes how to use facilitation skills to help others work more effectively. It explains how observation skills can help you understand how well people are working together and whether you may need to intervene to get things back on track. Another key facilitation skill covered in the course is using questions effectively to help others focus and engage in their work.
Facilitating Collaborative Processes
This course describes how to support collaborative processes by drawing on the principles of facilitation. These principles include empowering employees to engage with work and take responsibility, encouraging them to be creative, sharing relevant information openly and honestly, and helping employees see connections between their work and the work of others. The course describes how to apply these and other principles in collaborative sessions. In particular, it examines visioning sessions, where you want employees to contribute their ideas on what an ideal future looks like, and decision-making sessions, where you need to guide employees to reach a consensus about an important issue.
Challenges of Facilitating
This course identifies ways to help prevent dysfunctional behavior by getting to know employees and establishing some ground rules. It also describes how to respond to objections and lack of commitment that may hinder work progress. It outlines a process for dealing with objections that includes clarifying what the objection is, summarizing it, and responding appropriately. Finally, the course covers techniques for facilitating productive conflict discussion that will encourage employees to agree on a solution.

Tidsforbrug

Kursuspakken består af 3 kurser, hvor hvert kursus gennemsnitligt varer en time. Hele kursuspakken kan således gennemføres på ca. 3 timer.

Form

Denne online kursuspakke består af flere forskellige kurser, som du ved tilmelding har adgang til i 365 dage. Hvert enkelt kursus er opdelt i flere kursusmoduler, som du via en oversigtsmenu kan tage i den rækkefølge, du ønsker. Modulerne indeholder lyd, billeder og tekst, der gennemgår kursusindholdet. Nogle moduler indeholder små videofilm med scenarier og cases. Ved hvert kursus har du mulighed for at teste din forståelse af indholdet med tests, som du kan tage både før, under og efter kurset. Du gennemfører kursusmodulerne via din computer eller tablet med lyd og adgang til Internettet. Du kan selv styre, hvornår du vil tage modulerne – og de kan sættes på pause undervejs. Der bliver indsat bogmærker, der hvor du er nået til, så du altid har mulighed for at fortsætte, hvor du sidst kom til.

Læs mere om vores online kurser og se svar på dine spørgsmål (FAQ)

Søgte du et andet online kursus?

Vi tilbyder over 7.000 forskellige online kurser inden for mange forskellige områder. Kontakt os på tlf. 72203000 eller kurser@teknologisk.dk, så vi kan hjælpe med at imødekomme dit behov.

Se desuden listen over vores udvalgte online kurser.

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Er I en afdeling, en hel virksomhed eller blot flere personer, der ønsker adgang til online kurser, så kontakt os og få et tilbud på tlf. 72203000 eller kurser@teknologisk.dk

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