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  • Gregersensvej 8
  • 2630 Taastrup
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  • Forskerparken Fyn, Forskerparken 10F
  • 5230 Odense M
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  • Teknologiparken Kongsvang Allé 29
  • 8000 Aarhus C
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  • NordsøcentretPostboks 104
  • 9850Hirtshals
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  • Gammel Ålbovej 1
  • 6092Sønder Stenderup
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365 dages online kursus

Online kursus: Problem Solving and Decision Making

Få indblik i effektiv og professionel problemløsning og beslutningstagning. Få værktøjerne til at håndtere hele processen fra først at finde roden til problemet til selve løsningen og beslutningstagning om den videre proces. Kurserne er på engelsk og foregår online, når det passer dig. Du har adgang til online kursuspakken i 365 dage.

online kurser

Tools for problem solving and decision making

Clearly articulating a problem requires asking the right people the right questions. This course collection gives you the tools to solving problems the most efficient way. You will also learn how to identify different kinds of problem scenarios and how to deal with them. In addition, you will learn about different decision making situations and how you can use decision making to make your everyday easier.

Video

 

Target audience

Individuals who want to enhance their ability to solve business problems and make effective personal and organizational decisions.

Benefits

  • Identify stakeholders in a given problem-solving and decision-making scenario
  • Recognize the best ideal state description in response to a problem
  • Avoid common traps in the problem-solving process
  • Choose the appropriate decision-making style in a given scenario
  • Learn how to use reverse brainstorming in problem-solving
  • Learn how to uncover the “Root Problem”


Collection content

Solving Problems: Framing the Problem
In this course, you'll learn how to identify stakeholders and effectively elicit their input. You'll find out how the causes of problems can lie at different levels of the organization, and you'll learn techniques to uncover the root cause.
Solving Problems: Generating and Evaluating Alternatives
In this course, you'll first learn how to elicit descriptions of ideal states. Next, you'll find out how to use basic techniques for generating and evaluating alternative solutions to a problem. Finally, you'll learn to recognize and avoid common pitfalls that can occur while generating and evaluating alternatives.
Making and Carrying Out Tough Decisions
In this course, you'll learn how to make a smart decision by paying attention to key criteria, such as costs, time constraints, and alignment with organizational goals. In addition, you'll find out about different decision-making styles and ways to plan and manage the implementation of a solution. You'll also learn about the importance of evaluating how the implementation went and, last but not least, of celebrating your efforts and accomplishments.
Playing the Devil's Advocate in Decision Making
Good decision making lies at the heart of success. This course explores a strategy for ensuring that business decisions are sound.
Turning Problems Around with Reverse Brainstorming
This course explores the technique of reverse brainstorming - a process that helps teams to think obliquely and explore problems in an unconventional manner.
Uncovering the Root Problem
This course exercise focuses on an individual's ability to assess facts and work through the first step in problem solving and decision making: defining the problem.
Problem Solving: Process, Tools, and Techniques
In personal and professional settings alike, the interrelated tasks of problem solving and decision making are often encountered. This course exercise focuses on the process, techniques, and competencies that help create winning solutions.
Decisions: Making the Right Move
In this course you'll play the role of a Facilities Manager using a problem-solving approach to choose the right building and location for your company's next move.

Tidsforbrug

Kursuspakken består af 8 kurser, hvor hvert kursus gennemsnitligt varer en time. Hele kursuspakken kan således gennemføres på ca. 8 timer.

Form

Denne online kursuspakke består af flere forskellige kurser, som du ved tilmelding har adgang til i 365 dage. Hvert enkelt kursus er opdelt i flere kursusmoduler, som du via en oversigtsmenu kan tage i den rækkefølge, du ønsker. Modulerne indeholder lyd, billeder og tekst, der gennemgår kursusindholdet. Nogle moduler indeholder små videofilm med scenarier og cases. Ved hvert kursus har du mulighed for at teste din forståelse af indholdet med tests, som du kan tage både før, under og efter kurset. Du gennemfører kursusmodulerne via din computer eller tablet med lyd og adgang til Internettet. Du kan selv styre, hvornår du vil tage modulerne – og de kan sættes på pause undervejs. Der bliver indsat bogmærker, der hvor du er nået til, så du altid har mulighed for at fortsætte, hvor du sidst kom til.

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Søgte du et andet online kursus?

Vi tilbyder over 7.000 forskellige online kurser inden for mange forskellige områder. Kontakt os på tlf. 72203000 eller kurser@teknologisk.dk, så vi kan hjælpe med at imødekomme dit behov.

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