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Online kursus: Sales Negotiations

Få værktøjerne til succesfuld salgsforhandling. Fra forberedelse og håndtering af modstand til fokus på værdiskabelse og at lukke salget – denne kursuspakke giver dig indsigt og realistiske øvelser. Kurserne er på engelsk og foregår online, når det passer dig. Du har adgang til online kursuspakken i 365 dage.

online kurser

Successful negotiations – overcome resistance and win over the customer

Effective sales negotiation skills are essential for any successful sales professional. However, being able to maximize the value of your proposal for both you and your customer isn't an easy task. In this course package, you will learn how to navigate strategically through the negotiation process. It covers various obstacles, and shows you how to use concessions and shared values in order to reach an agreement. Through helpful insights, realistic simulations and exercises you will improve your sales negotiation skills.

Video

 

Target audience

Sales professionals who want to develop or refine their sales negotiation skills and improve their ability to cope with resistance in the sales process.

Benefits

  • Match the stages of the sales negotiation process with corresponding activities
  • Handle potential areas of disagreement in preparation for a sales meeting
  • Recognize examples of appropriate concessions to make during a sales negotiation
  • Recognize strategies for instilling trust in a customer during a sales negotiation
  • Recognize strategies for overcoming deadlock during a sales negotiation
  • Overcome obstacles in the negotiation process
  • Learn how to cope with resistance and doubt in the sales process
  • Improved ability to negotiate agreements

Collection content

Preparing to Negotiate
This course provides direction on how to use a strategic negotiation process to strike effective, long-lasting, and profitable sales agreements with your customers. It focuses on the preparation stage of the process: setting clear objectives, prioritizing your concessions, and preparing thoroughly before you initiate negotiations.
Value Exchange
This course provides detailed instructions on how to use concessions to achieve agreement during a sales negotiation. It covers guidelines for when to stand your ground and when to give ground.
Reaching Agreement
This course provides instruction on the following barriers to agreement: deadlock situations, a customer who doesn't trust you, and negotiation tactics designed to force your price down.
Talking Value with Your Customers
This Business Impact Series product explores how to win a client over by capitalizing on shared values.
Dealing with Questions, Objections, and Resistance
This Business Impact explores techniques for dealing with customer questions, objections, and resistance, illustrated in a sales conversation about an enterprise-wide business process software solution.
Dealing with Negotiation Challenges
This Business Impact Series product follows a negotiation between a customer and a sales professional for a retail payment processing program.
Negotiating Contract Terms
This Challenge Series exercise explores the obstacles to negotiation and the various techniques that can be used to reach a collaborative solution.
Communicating Your Company's Value
This Challenge Series exercise explores how to be successful at selling your company's value. Taking the role of a sales professional, the learner must articulate value to an important customer in a way that aligns with the needs and goals of that customer.
Turning Obstacles into Opportunities
This Challenge Series exercise explores how to cope with sales roadblocks and help meet customers' needs. The learner plays the role of a sales representative for a network security software company.
Negotiating with Your Customer
In this Challenge Series product, you play the role of a sales professional negotiating with a customer. The customer throws up some challenges, which you must address effectively in order to arrive at a workable arrangement.

Tidsforbrug

Kursuspakken består af 5 kurser, hvor hvert kursus varer 30-60 min. Hele kursuspakken kan således gennemføres på ca. 6 timer.

Form

Denne online kursuspakke består af flere forskellige kurser, som du ved tilmelding har adgang til i 365 dage. Hvert enkelt kursus er opdelt i flere kursusmoduler, som du via en oversigtsmenu kan tage i den rækkefølge, du ønsker. Modulerne indeholder lyd, billeder og tekst, der gennemgår kursusindholdet. Nogle moduler indeholder små videofilm med scenarier og cases. Ved hvert kursus har du mulighed for at teste din forståelse af indholdet med tests, som du kan tage både før, under og efter kurset. Du gennemfører kursusmodulerne via din computer eller tablet med lyd og adgang til Internettet. Du kan selv styre, hvornår du vil tage modulerne – og de kan sættes på pause undervejs. Der bliver indsat bogmærker, der hvor du er nået til, så du altid har mulighed for at fortsætte, hvor du sidst kom til.

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Vi tilbyder over 7.000 forskellige online kurser inden for mange forskellige områder. Kontakt os på tlf. 72203000 eller kurser@teknologisk.dk, så vi kan hjælpe med at imødekomme dit behov.

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