Indhold
Get started with Microsoft Copilot Studio
In this module, you're introduced to key concepts for agents.
- Get started working with environments
- Create agents and work with the Microsoft Copilot Studio interface
- Create topics
- Enhancing productivity with Generative AI
- Test your agents
- Publish agents and analyze performance
Build an initial agent with Microsoft Copilot Studio
This module describes how to create agents by using Microsoft Copilot Studio.
- Agent creation
- Agent creation using conversational builder
- Generative Answers
- Deploy agents
Manage topics in Microsoft Copilot Studio
In Microsoft Copilot Studio, topics are used to small conversations related to a specific subject. A Microsoft Copilot Studio bot typically includes many topics. This module you're introduced to the basic principles of topics such as trigger phrases and conversation paths and how to create them.
- Work with agent topics
- Bot Framework Skills
- Branch a topic
- Create topics for existing support content
- Work with system fallback topics
- Manage topics
Work with entities and variables in Microsoft Copilot Studio
Microsoft Copilot Studio allows organizations to quickly create copilots based on business scenarios as their customers and employees can easily interact with as needed. Items like topics can be easily created by subject matter experts with no coding required, to create intelligent conversation paths to help guide individuals down as they interact with the agents. The agent authoring functionality provided by Microsoft Copilot Studio provides a great starting point for organizations to build intelligent agents.
- Work with entities
- Custom entities
- Use entities in conversations
- Work with variables
- Reuse variables across topics
Build effective agents with Microsoft Copilot Studio
In this module, you'll learn about some design principles and best practices that you can use when designing agents with Microsoft Copilot Studio.
- Use cases
- Plan for agents
- Topics
- Design your agent
- Build solutions
- Build a conversational agent
- Validate and iterate on your design
Enhance Microsoft Copilot Studio agents
This module examines some of the methods that you can use to enhance your Microsoft Copilot Studio agents such as leveraging Power Automate flow to add actions and transferring conversations from an agent to Omnichannel for Customer Service.
- Use Power Automate to add actions
- Agent actions
- Transfer conversations to agents by using Omnichannel for Customer Service
- Create topics for existing support content
- Trigger types
- Analyze agent performance
Create an agent with Microsoft Copilot Studio and Dataverse for Teams
Employees who have quick access to information make better decisions, reduce errors, and save money. Agents create a personalized experience that simplifies how employees get information. Microsoft Copilot Studio and Dataverse for Teams create intelligent agents to quickly respond to employee needs without building high-code solutions.
- Create your first agent
- Create and modify topics
- Add inputs, variables, and conditions
- Call an action to pull in Dataverse for Teams data
- Publish and share your new agent
Build an autonomous agent in Copilot Studio
Throughout this module, you explore the core components of Copilot Studio, gain practical experience in building a no-code autonomous agent, and learn how to deploy and manage it in a live environment.
- Bring autonomous agents into the enterprise
- Exercise - Create your first autonomous agent
- Test and refine the autonomous agent
Guided Project - Create copilots with Microsoft Copilot Studio
This module describes how to create agents by using Microsoft Copilot Studio. Microsoft Copilot Studio allows you to create agents by using natural language. It uses the power of Microsoft 365 Copilot to generate topics, trigger phrases, and responses for your agent. This module also briefly covers how to use the Generative Answers feature to improve your agent responses.
Bemærk: Indhold for dette kursus tilpasses løbende af Microsoft for at følge med den løbende teknologiske udvikling, der kan derfor ske ændringer af kursusindhold uden varsel.
