Kurser

Fremragende3 dages kursus 
Læring inden for et specifikt emne

Certified Data Centre Facilities Operations Manager (CDFOM®)

27. - 29. september 2023 Taastrup
18. - 20. oktober 2023 Virtuelt kursus
DKK  16.999
ekskl. moms
Nr. 90020 P
Tilmeld dig
4,5
Fremragende
4 anmeldelser
Arrangementer på Teknologisk Institut bliver evalueret af deltagerne. Stjernerne angiver deltagernes gennemsnitlige tilfredshed inden for de sidste 5 år.

Få en dybdegående viden om styringen af et datacenters opgaver. På kurset får du bl.a. indblik i kapacitetsplanlægning, de seneste grønne initiativer, hvordan du korrekt kommissionerer og de-kommissionerer udstyr, overholdelse af sikkerhedsstandarder og lovmæssige krav. Derudover har kurset fokus på leverandørstyring, håndtering af hændelser/krisestyring, samt hvordan du sikrer en enkel og effektiv operation. Kurset afholdes på engelsk.

EPI Bronze logo - lille

Sådan styrer du et datacenter sikkert og effektivt

Styringen af et datacenters faciliteter er i dag en krævende og kompleks opgave, som ofte undervurderes.

En effektiv styring af driften gør hele forskellen, da selv et datacenter, der er designet til det højeste redundansniveau i henhold til ANSI/TIA-942-standarden, kan stadig opleve mange uplanlagte nedetidshændelser på grund af dårlig planlægning, drift, vedligeholdelse og administrationsprocesser.

CDFOM® -kurset (Certified Data Center Facilities Operations Manager) er et tre-dages kursus, der gør det muligt for datacenterledere at få indgående kendskab til styring af datacenterdriften fra planlægning til overvågning og rapportering.

Kurset afsluttes med en international certificering i CDFOM Certified Data Centre Facilities Operations Manager.

Deltagerprofil

Kurset er for dig som har en lederrolle på et datacenter som fx Data Center Facilities Manager eller Datacenter Operations Manager og som varetager det daglige ledelsesansvar for at sikre en effektiv og optimal drift.

Forudsætninger

Du forventes at have erfaring med det daglige arbejde i et datacenter, og det anbefales, at du har deltaget på kurset CDCP® og bestået certificeringen før du deltager på kurset.

Udbytte

  • Setup and manage a data centre facilities operations team
  • Setup SLA’s and manage them including liabilities, KPI’s etc.
  • Manage vendors and measure their performance
  • Manage physical security taking into account requirements of standards such as ANSI/TIA-942 etc.
  • Manage safety & statutory requirements
  • Effectively and efficiently manage data centre operations
  • Setup equipment life cycle including testing
  • Define data centre design limits and set-up and manage a proper capacity management plan

Det får du på kurset

Vi sørger for at rammerne er i orden, så du kan fokusere på at lære

Hos Teknologisk Institut bruger vi kun erfarne undervisere.

Erfaren underviser

Certificeret underviser.png

Certificeret underviser

På kurset får du morgenmad, frokost, snacks og drikkevarer.

Fuld forplejning

Mulighed for at tage certificering.

Certificering / eksamen

Materiale på engelsk

Materiale på engelsk

Undervisning på engelsk

Undervisning på engelsk

Tæt på kursusstedet er der gratis parkering.

Gratis parkering

Certificeret træningsorganisation

Indhold

The Data Centre Operations Team
  • Leadership criteria and attributes
  • How to set-up up an efficient and effective facility management operations team structure
Defining roles, responsibilities and skill metrics
  • Key Performance Objectives (KPO) and appraisals
  • Job rotation, reward, promotion and succession planning as strategies to grow and retain talent
  • Training and assessments
  • Shift management, scheduling and roster planning
Vendor Management
  • Vendor selection and qualification
  • Managing risk and dealing with non-compliance, public liability, legal, escalation and complaint procedures
  • Key considerations of a vendor agreement for services
  • Performance measurement and reporting
Facilities Maintenance
  • Maintenance options
  • Main considerations for maintenance agreements
  • The practicality in deciding between comprehensive/noncomprehensive maintenance regimes
  • Warranty pit falls
  • Service reports alignments with maintenance agreements
  • Tiered maintenance considerations
  • Preventive, Predictive, Condition and Reliability Centred (RCM) based maintenance
  • Managing on-site/on-sites spares and how to determine which spares to keep on-site
Managing Safety & Statutory Requirements
  • Statutory and industry compliance/regulations
  • Emergency response and safety policies and procedures
  • PTW (Permit To Work) requirements and procedures
  • General rules and regulations for the data centre
  • Ergonomic workspace
  • SOP’s for power outage, fire, bomb threat etc.
Service Level Agreement (SLA) Management
  • Defining the data centre design limitations
  • Defining measurement criteria and reporting
  • Alignment of business SLA with vendor SLA
  • Defining chance management procedure for installation and de-installation of new equipment
  • Reporting and escalation management
Managing Physical Security
  • Guidelines from standards; ANSI/TIA-942, ISO/IEC- 27001/02, SS507
  • SOP (Standard Operating Procedures) in managing day to day security access control, such as;
    - Entry/exit control and access management
    - Permit-To-Work (PTW) and contractor work in progress
    - Delivery of goods
    - Customer access
    - Etc.
  • Effective patrols routing and how to ensure 24x7 vigilance
  • Handling external threats; crisis/emergency situations
  • Security incident management
Managing Daily Data Centre Operations/Floor Management
  • ITSM/ITIL (IT service management) in the data centre
  • Shift hand-over requirements and procedures
  • Asset and inventory management for hardware, software, spares, consumables, etc.
  • Floor management procedures and duties such as rack space allocations, management of installers
  • Pre-installation analysis for power, cooling, weight, EMF, fire protection and other in_uencing factors
  • From truck to rack
  • Handling of incoming equipment
  • Inspection, unpacking and security procedures
  • Staging procedure and requirements
  • Equipment movement into the computer room
  • Finishing up the installation
  • De-installation/commissioning procedures
Capacity Management
  • Defining the design limits of the data centre
  • Setting up thresholds, monitoring and reporting
  • Business review and future capacity planning
  • Technical solutions aiding capacity planning such as Computational Fluid Dynamics (CFD), capacity and configuration management solutions
Cable Management
  • Overview of ANSI/TIA-942, ANSI/TIA-606 requirements
  • Cabling specification & labelling based on ANSI/TIA-606
  • In-rack power and network cabling
  • Labelling requirements
  • Cabling/cable tray layout documentation
Data Centre Cleaning and Pest Control
  • Types of pollution found in data centres such as H2S, air-particulates etc.
  • Common causes of pollution in the data centre
  • Standards, policies and techniques to reduce and cleanup dust, pests and other pollution and disturbances
Data Centre Monitoring and Automation
  • Data centre monitoring requirements
  • Threshold setting and reporting requirements
  • Notification and escalation requirements
  • Automated 24hrs helpdesk ticketing systems
  • Incident and customer complaint management & change management
  • Performance measurement and monitoring requirements such as fuel and water consumption, PUE/DCiE etc.
Managing Documentations/Archives
  • Document management standards
  • Document management process requirements
  • Minimum and desired design documentation set
  • Operational management documents
Equipment Life-Cycle Management
  • Policies and procedures governing life cycle management
  • Asset management including software and firmware
  • Service situations
  • Review, triggers and reporting
  • Test life cycle

Anmeldelser af Certified Data Centre Facilities Operations Manager (CDFOM®)

4,5
 
Fremragende Baseret på 4 anmeldelser
Arrangementer på Teknologisk Institut bliver evalueret af deltagerne. Stjernerne angiver deltagernes gennemsnitlige tilfredshed inden for de sidste 5 år.
Fremragende
Meget godt
Godt
Mindre godt
Ikke godt

Form

Kurset afsluttes med en international certificering i CDFOM Certified Data Centre Facilities Operations Manager. Kurset afholdes på engelsk.

Virtuelt kursus

Du kan vælge at deltage på dette kursus virtuelt med en live underviser sammen med kursister fra hele verden via din egen computer. Eksamen kan tages som en online eksamen senest 7 dage efter kursets afholdelse.

Online kursus TOD

Dette kursus kan også tages som "Training On Demand" som er EPI's online version af kurset. Kontakt os for flere informationer.

Certificering

  • Spørgsmål: 60 spørgsmål

  • Tid: 1½ time

  • Format: closed book og multiple choice baseret

Du skal have en score på 45/60 for at bestå.

Efter beståelse af eksamen modtager du det internationalt godkendte og anderkendte 'Certified Data Centre Facilities Operations Manager' certifikat (CDFOM). Eksamen er inkluderet i prisen.

CDFOM-certificeringen er internationalt akkrediteret af EXIN.

CDFOM-certificeringen er gyldig i 3 år, herefter skal den re-certificeres.

90020 EXIN EPI CDFOM logo

23519
Underviser

Simon

Simon is a French and Dutch national and a veteran of the internet industri. He has more than 20 years’ experience working at ISPs, suppliers, Data centres and hard-and-software vendors as a management consultant for a wide range of organizations. Simon is a Certified EPI Instructor for CDCP, CDCS, and CDFOM. He has conducted trainings in Europe, South Africa and Ethiopia for EPI and has always been given a good feedback from the course attendees.

Vælg dato

Taastrup
27. - 29. september 2023
Virtuelt kursus
18. - 20. oktober 2023
Billede der illustrerer kurset

Firmakurser - få et tilbud

Er I flere, der har samme behov for kompetenceudvikling, så er et firmakursus ofte den rette løsning, der kan skabe fælles fundament og økonomisk besparelse.